The University of Miami's Herbert Business School and Miller School of Medicine have long been at the forefront of health information technology research. When Dr. Niam Yaraghi began studying how dental practices actually use — and struggle with — existing software, the findings pointed clearly to a fundamental design problem: most dental software was built to check compliance boxes, not to match how dentists actually work.
Research-Driven Product Development
At Intellident, every major feature decision starts with research. Before we build a scheduling feature, we study how scheduling failures happen in real practices and what the downstream consequences are. Before we build an insurance claims workflow, we document every step of the current process and identify exactly where delays and errors occur.
The Evidence-Based Advantage
This approach means Intellident features are validated against real clinical workflows before they ship. When we say our AI documentation reduces charting time by 40%, it's because we measured it — not because it makes a good marketing claim. That commitment to evidence is something only an academically-rooted company can genuinely offer.
