We Built Intellident Because We Watched Dentistry Deserve Better
Dental practices run on some of the most outdated, fragmented software in healthcare. Dentists and their teams spend hours every day working around tools that were not designed for them, paying for multiple systems that barely talk to each other, and adapting their workflows to fit software limitations rather than the other way around. We decided to do something about it.
Where Is Started
My name is Niam Yaraghi. I am the founder of Intellident and a professor at the University of Miami, where I hold appointments in both the business school and the medical school. For decades I have researched health IT, with a particular focus on interoperability and a question that sounds simple but turns out to be surprisingly hard to answer: do the technology tools we build in healthcare actually solve the problems users have, or do they just check boxes on a requirements list?
The honest answer, in dentistry, is that most software checks boxes.
My wife Pegah Malekani is a registered dental hygienist with over 15 years of clinical experience. Watching her navigate the tools available to dental teams every day gave me a close look at exactly what was broken. Scheduling systems that require three clicks for things that should take one. Billing platforms that do not talk to charting software. Patient communication tools bolted on as afterthoughts. IT vendors who raise prices every year while the product stays the same. Dentists being told to adapt to their software rather than the software adapting to them.
That is not how it should work. And it is not how Intellident works.
What We Are Building and Why
Intellident is a complete dental practice management platform built around a single idea: the software should serve the dental team, not the other way around.
That means workflows that can be configured to match how your practice actually operates, whether you are a general dentist, a pediatric specialist, an oral surgeon, or a cosmetic practice. It means an interface that adapts to each role on your team. It means reporting that answers the questions you actually have, not just the ones the system decided were worth tracking. And it means AI that works quietly in the background, handling the repetitive work so your team can focus on patients.
We did not build Intellident to compete on a feature checklist. We built it because the daily frustrations of dental teams are real, well-documented, and entirely solvable with technology that is designed with genuine care for the user.
Why We Are Not Venture Funded, and Why That Matters
Intellident is supported by the University of Miami, not venture capital.
That is a deliberate choice. Venture-backed software companies answer to investors who want growth metrics, exit timelines, and quarterly returns. Those pressures shape product decisions in ways that rarely benefit the people actually using the software. Prices go up. Features get locked behind higher tiers. Support gets harder to reach. The user becomes a means to an end.
We answer to our users. Our goal is not to maximize shareholder value. It is to build technology that genuinely solves the daily problems of dental practices and to keep improving it based on what those practices actually need. The University of Miami's support gives us the stability and the research foundation to do exactly that, without the pressure to compromise.
Our Backgrounds
Dr. Niam Yaraghi
Founder and Professor
Niam holds appointments at the University of Miami's business school and medical school, where his research focuses on health IT, interoperability, and the gap between what healthcare technology promises and what it actually delivers for users. He has spent decades studying how health systems adopt technology and what separates tools that genuinely improve care from tools that create the appearance of progress. Intellident is his attempt to put those insights into practice in a domain where the need is clear and the existing solutions are falling short.
Learn more about Dr. Niam Yaraghi's vision and expertise
niamyaraghi.com
Pegah Malekani
Chief Dental Officer
Pegah is a registered dental hygienist with over 15 years of clinical experience. She brings firsthand knowledge of what dental teams actually need from their software, what slows them down, what creates errors, and what a well-designed tool looks like from the chair. Her role at Intellident ensures that every feature we build is grounded in the reality of how dental practices operate day to day, not just how they look on a product roadmap.
Learn more about Pegah Malekani's role and contributions
Pegah Malekani LinkedInWhat We Believe
Technology in healthcare should reduce friction, not create it. It should be built around the people using it, not around the assumptions of the people who built it. It should be honest about what it does and transparent about what it costs. And it should keep getting better based on real feedback from real users, not based on what investors want to see in a quarterly report.
That is what we are building. We are glad you are here.